Wally Bock Answers Your Supervisory Leadership Question What do you think of employee engagement programs?
Employee Engagement programs are great if, and only if, they communicate an underlying culture of good supervision that creates an environment for engagement to happen.
We know what a great working environment is. It includes
- Interesting and meaningful work
- Clear and reasonable expectations
- Regular and usable feedback
- Fairness (consequences equal performance)
- Consistency
- Maximum control possible over work life.
We know that the immediate boss, often a first line supervisor, is the most important driving force in worker satisfaction and productivity. It is that boss who creates the environment where engagement happens.
No "program," by itself will affect employee engagement unless the working environment supports engagement.
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